Highest risk U.S. Consumer Product Safety Commission

3M Company Thermal Laminators recall: Overheating

Recall published 1+ years ago

Overheating

The hazard

The recalled thermal laminators may overheat, posing a burn hazard to consumers.

Recall details

Recall number
10451
Published
October 23, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
3M Company
Product type
Consumer products
Units affected
About 13,440
Sold at
Office Depot
Made in
Vietnam
Reports of harm
No incidents or injuries have been reported.

Products covered by this recall

This recall involves the Scotch™ Thermal Laminator, model TL909-50. The laminator is light gray/white with gray accents, and the word "Scotch" is printed in gray on the front. The laminating slot is approximately 9 inches wide. The model number and serial number are located on a sticker on the bottom of the laminator. Only units with serial numbers between 2406000001 and 2501001920 are included in this recall.

What to do with this product now

CPSC recalls are issued because the product can injure someone, very often a child. The safest first move is to put it out of reach rather than to carry on using it carefully.

  1. Stop using the product and move it somewhere a child or pet cannot reach it. Do not pass it on, resell it or donate it — reselling a recalled product is illegal in the United States.
  2. Check the model number, date code and any markings against the details above. Photograph them; almost every claim form asks for a picture.
  3. Follow the remedy the notice specifies. Some recalls want the product returned, some want a free repair kit fitted, and some ask you to destroy the item and send a photo as proof.
  4. Register the recall with the company before you destroy anything, unless their instructions say otherwise. Once the item is gone you may lose the evidence a refund depends on.
  5. If the product already hurt someone, file a report at SaferProducts.gov. Those reports are public and are how the CPSC spots the next hazard.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never have to pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with an online claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue the refund as store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Refunds on recalled products are routinely paid without proof of purchase, because the hazard, not your paperwork, is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Large chains such as Target, Walmart and Amazon often refund recalled goods directly from the store or order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency and the pressure usually works.

Remedy named in the notice: Consumers should immediately stop using and unplug the recalled laminators and contact the 3M Company to receive a full refund. Consumers will be asked to fill out a short form, confirm that their laminator is included in the recall, and upload a photograph of the machine with the unplugged power cord cut. The refund will come in the form of a check mailed to the consumer upon receipt of the completed form and confirmation that the machine's power cord has been cut.

Company contact: 3M Company toll-free at 800-772-4337 from 8 a.m. to 4:30 p.m. CT Monday through Friday, by email through the "Contact Us" link on the Scotch Brand Website at https://www.scotchbrand.com/3M/en_US/scotch-brand/contact-us/ or online at https://www.scotchbrand.com/laminatorrecallTL909-50/ or www.scotchbrand.com and click on "Recall Information" at the top of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the CPSC — Consumer Product Safety Commission record U.S. Consumer Product Safety Commission recalls

Related recalls