Highest risk U.S. Consumer Product Safety Commission

Xinan Home WinxMatrs Mattresses recall: Risk of Serious Injury or Death from Fire Hazard

Recall published last month

Risk of Serious Injury or Death from Fire Hazard; Violate Mandatory Standard for Mattress Flammability

The hazard

The recalled mattresses violate the mandatory flammability standard for mattresses, posing a risk of serious injury or death from fire.

Recall details

Recall number
10994
Published
September 24, 2026
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Xinan Home
Product type
Mattresses, Not Otherwise Specified
Units affected
About 792
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves WinxMatrs-branded mattresses. The black mattresses are 10 inches thick and were sold in a twin size. They were sold compressed in a box. The size and the brand are printed on the mattress’ sewn-in labels.

What to do with this product now

CPSC recalls are issued because the product can injure someone, very often a child. The safest first move is to put it out of reach rather than to carry on using it carefully.

  1. Stop using the product and move it somewhere a child or pet cannot reach it. Do not pass it on, resell it or donate it — reselling a recalled product is illegal in the United States.
  2. Check the model number, date code and any markings against the details above. Photograph them; almost every claim form asks for a picture.
  3. Follow the remedy the notice specifies. Some recalls want the product returned, some want a free repair kit fitted, and some ask you to destroy the item and send a photo as proof.
  4. Register the recall with the company before you destroy anything, unless their instructions say otherwise. Once the item is gone you may lose the evidence a refund depends on.
  5. If the product already hurt someone, file a report at SaferProducts.gov. Those reports are public and are how the CPSC spots the next hazard.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never have to pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with an online claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue the refund as store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Refunds on recalled products are routinely paid without proof of purchase, because the hazard, not your paperwork, is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Large chains such as Target, Walmart and Amazon often refund recalled goods directly from the store or order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency and the pressure usually works.

Remedy named in the notice: Consumers should stop using the recalled mattresses immediately and contact Xinan Home for a full refund. Consumers will be asked to destroy the mattress by writing in permanent marker “RECALLED,” on the top surface of the mattress and on the mattress label and send photos of the marked mattress and of the label showing Xinan Home to WinxMatrsMattressRecall@outlook.com.

Company contact: Xinan Home by email at WinxMatrsMattressRecall@outlook.com.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

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