Highest risk U.S. Consumer Product Safety Commission

Primark Little Bear 2-Pack Soother Clips recall: Choking and Laceration Hazards

Recall published 11 months ago

Choking and Laceration Hazards

The hazard

The wooden button on the soother clips can come off, exposing a sharp screw, which can pose choking and laceration hazards.

Recall details

Recall number
10518
Published
December 11, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Brand
Primark
Product type
Consumer products
Units affected
About 1,330
Distribution
Florida, Illinois, Maryland
Made in
China
Reports of harm
The firm has received five reports of the wooden buttons on the soother clip detaching, including one report where the screw was found inside an infant's mouth and a second report of cuts to a child's arm.

Products covered by this recall

This recall involves the Primark 2-pack Soother Clip - Little Bear. It is a cloth strap with small bears on it and a wooden button to clip on to a child's clothing, designed to hold a pacifier. The product code, 991139699, is printed on the price tag located on the back of the product packaging.

What to do with this product now

CPSC recalls are issued because the product can injure someone, very often a child. The safest first move is to put it out of reach rather than to carry on using it carefully.

  1. Stop using the product and move it somewhere a child or pet cannot reach it. Do not pass it on, resell it or donate it — reselling a recalled product is illegal in the United States.
  2. Check the model number, date code and any markings against the details above. Photograph them; almost every claim form asks for a picture.
  3. Follow the remedy the notice specifies. Some recalls want the product returned, some want a free repair kit fitted, and some ask you to destroy the item and send a photo as proof.
  4. Register the recall with the company before you destroy anything, unless their instructions say otherwise. Once the item is gone you may lose the evidence a refund depends on.
  5. If the product already hurt someone, file a report at SaferProducts.gov. Those reports are public and are how the CPSC spots the next hazard.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never have to pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with an online claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue the refund as store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Refunds on recalled products are routinely paid without proof of purchase, because the hazard, not your paperwork, is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Large chains such as Target, Walmart and Amazon often refund recalled goods directly from the store or order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency and the pressure usually works.

Remedy named in the notice: Consumers should immediately stop using the recalled soother clips and return them to a Primark store for a full refund in the original form of payment.

Company contact: Primark at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com/recall or at www.primark.com and click "Recalls" at the bottom of the page for more information.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

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