Highest risk U.S. Consumer Product Safety Commission

Ikuso Safety Gates recall: The recalled gates violate the mandatory standard for expansion gates

Recall published 11 months ago

The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate slat and the…

The hazard

The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate slat and the side wall, posing a risk of serious injury or death due to entrapment.

Recall details

Recall number
10500
Published
November 26, 2025
Risk level
CPSC recall
Status
Active recall
Issued by
U.S. Consumer Product Safety Commission
Product type
Consumer products
Units affected
About 100
Sold at
Amazon
Made in
China

Products covered by this recall

This recall involves Ikuso-branded safety pressure-mounted safety gates. The white steel safety gates were sold in two adjustable size ranges: between 30 inches and 48 inches (model Door-Gen1-123) and between 30 inches and 63 inches (model Door-Gen1-159). "Ikuso" is printed on the latch on the top of the gates, and the model numbers are on labels located on the side-post under the latch of the gate.

What to do with this product now

CPSC recalls are issued because the product can injure someone, very often a child. The safest first move is to put it out of reach rather than to carry on using it carefully.

  1. Stop using the product and move it somewhere a child or pet cannot reach it. Do not pass it on, resell it or donate it — reselling a recalled product is illegal in the United States.
  2. Check the model number, date code and any markings against the details above. Photograph them; almost every claim form asks for a picture.
  3. Follow the remedy the notice specifies. Some recalls want the product returned, some want a free repair kit fitted, and some ask you to destroy the item and send a photo as proof.
  4. Register the recall with the company before you destroy anything, unless their instructions say otherwise. Once the item is gone you may lose the evidence a refund depends on.
  5. If the product already hurt someone, file a report at SaferProducts.gov. Those reports are public and are how the CPSC spots the next hazard.

Claiming your refund, repair or replacement

The recalling company decides the remedy and funds it. You should never have to pay for a recall repair or for return shipping.

  • Use the company contact on this page first. Most firms run a dedicated recall page with an online claim form that is far quicker than their main support line.
  • Have the model number, the date code and your photos ready. Many companies issue the refund as store credit by default — ask for cash or a card reversal if you would rather have it.
  • No receipt? Say so. Refunds on recalled products are routinely paid without proof of purchase, because the hazard, not your paperwork, is what triggers the obligation.
  • If you bought it from a retailer rather than the brand, try both. Large chains such as Target, Walmart and Amazon often refund recalled goods directly from the store or order history.
  • If the company stops responding, escalate to the CPSC. Firms under a recall order have reporting duties to the agency and the pressure usually works.

Remedy named in the notice: Consumers should immediately stop using the recalled safety gates and contact Ikuso to request a full refund. Consumers should send a photo of the recalled safety gates, with "Recalled" written on the front in permanent marker, to Ikuso at ikuso_door_gate@163.com. Consumers should dispose of the recalled safety gates in accordance with state and local waste disposal procedures.

Company contact: Ikuso by email at ikuso_door_gate@163.com.

The official notice

This page summarises a notice published by U.S. Consumer Product Safety Commission. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

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